Dell is offering a 12-month warranty extension for those of you suffering (or about to suffer) from faultily manufactured GeForce GPUs on your laptops. Their previous solution was to fool the BIOS into turning the fans up all the time, thus preventing overheating at the cost of noise and wear and tear — not really the best trade-off. So now they’re essentially saying “Okay, we’ll give your machines another year to crap out. If they don’t, consider yourself lucky.” They don’t specify what exactly they’ll replace the defective bits with, but I they’d be fools to replace them with similarly faulty parts.
I agree with commenter “Mike” who says:
Why only a 12 month extension? This should be to the end of time. It’s a DEFECTIVE PART. You should indemnify ANY future problem.
Amen, brother. While it’s good Dell is doing what it’s doing, why not just release a comprehensive list of serial numbers or whatnot that can be sent in no matter what? Click below for the models getting the extension.
The models receiving a 1-year warranty extension are:
Dell Precision M2300
Vostro Notebook 1400
Dell Precision M4300
Vostro Notebook 1510
Dell Precision M65
Vostro Notebook 1710
Vostro Notebook 1310