Ever since news of this T-Mobile hacking business broke, we’ve been waiting on them to release some sort of update about the situation. They’ve just come through for us with a recently released statement, and while it isn’t likely to assuage anyone’s fears, it’s good to see that T-Mobile is on the job.
“The protection of our customers’ information, and the safety and security of our systems, is absolutely paramount at T-Mobile. Regarding the recent claim, we are fully investigating the matter. As is our standard practice, if there is any evidence that customer information has been compromised, we would inform those affected as soon as possible.”
Events like this aren’t uncommon to T-Mobile, at least with respect to the other nationwide carriers, so perhaps the big question here isn’t “Why was T-Mobile hacked?” but instead “How did T-Mobile let this happen again?”
Update: Hit the jump for an updated statement from T-Mobile.
“To reaffirm, the protection of our customers’ information and the security of our systems is paramount at T-Mobile. Regarding the recent claim on a Web site, we’ve identified the document from which information was copied, and believe possession of this alone is not enough to cause harm to our customers. We continue to investigate the matter, and have taken additional precautionary measures to further ensure our customers’ information and our systems are protected. At this moment, we are unable to disclose additional information in order to protect the integrity of the investigation, but customers can be assured if there is any evidence that customer information has been compromised, we would inform those affected as quickly as possible.”