A few solutions for the iPhone 4 proximity sensor problem

As you are no doubt aware, the recent iPhone 4 launch hasn’t been without its “bumps” including reception issues, yellow screens, the availability of white… and now talk of bung proximity sensors.

Y’see, all iPhones use a proximity sensor to turn the touch screen off when you’re on a call, preventing you from accidentally hanging up on your mother-in-law. Every time she calls you.

And she keeps on calling, doesn’t she? No matter what the time, she’ll call! Even if she has nothing to say, she’ll call! All she does is talk talk talk talk … and where was I?

Oh yes, the proximity sensor.

Some users are reporting that the sensor is getting stuck, either “off” — making the screen stay on when making calls — or “on” — preventing the screen from turning back on after a phone call is finished.

If you are one of the unlucky few (and there does only seem to be a few of you) experiencing a misbehaving proximity sensor, a few fixes have popped up, each with various degrees of success.

And here they are, in order of increasing severity:

  • Perform a soft reboot by holding the Sleep button, then sliding the on-screen slider.
  • Perform a hard reboot by holding the Sleep button and the Home button at the same time.
  • Reset the network settings by opening the Settings app, then going to General -> Reset, and choosing “Network Settings”.
  • Reset all settings by opening the Settings app, then going to General -> Reset, and choosing “All Settings” (note that this won’t wipe your apps and data: it only resets your preferences to their defaults).

Like I said before, not all these fixes work for all users, so don’t expect miracles. Hopefully it’s just a software issue, and will be fixed with an update some time soon.

If you find something else that works, please let us (and everyone else) know about it in the comments.

[via Macworld]